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These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our Caranz's use of cookies in accordance with the terms of Caranz's privacy policy / cookies policy.

License to use website

Unless otherwise stated, Caranz and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Caranz’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Caranz’s express written consent.

Restricted access

Access to certain areas of this website is restricted.  Caranz reserves the right to restrict access to areas of this website, or indeed this entire website, at Caranz’s discretion.

If Caranz provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 

Caranz may disable your user ID and password in Caranz’s sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Caranz a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to Caranz the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Caranz or a third party (in each case under any applicable law). 

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Caranz reserves the right to edit or remove any material submitted to this website, or stored on Caranz’s servers, or hosted or published upon this website.

Notwithstanding Caranz’s rights under these terms and conditions in relation to user content, Caranz does not undertake to monitor the submission of such content to, or the publication of such content on, this website.]

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  Caranz makes no representations or warranties in relation to this website or the information and materials provided on this website. 

Without prejudice to the generality of the foregoing paragraph, Caranz does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any matter you should consult an appropriate professional.

Limitations of liability

Caranz will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Caranz has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Caranz’s liability in respect of any:

  • death or personal injury caused by Caranz’s negligence;
  • fraud or fraudulent misrepresentation on the part of Caranz; or
  • matter which it would be illegal or unlawful for Caranz to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Caranz has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Caranz’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Caranz’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Caranz.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify Caranz and undertake to keep Caranz indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Caranz to a third party in settlement of a claim or dispute on the advice of Caranz’s legal advisers) incurred or suffered by Caranz arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to Caranz’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Caranz may take such action as Caranz deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Caranz may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.


Caranz may transfer, sub-contract or otherwise deal with Caranz’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Delivery times for goods

We will endeavour to send all goods out by courier within 10 working days. Some products may take longer to due to needing manufacture prior to delivery. If the product takes longing than 10 we will inform you by email on an expected delivery time.

Return/ Refund

If you receive you merchandise and you are unhappy with it for any reason, you can return it within 7 working days. Caranz will refund the cost of the item but not the shipping and the credit card fee.

Exchanges and Refunds will be accepted up to 7 days after purchase provided that the merchandise is returned in the same condition as you received it.


If you cancel you order before the merchandise have been shipped and you paid by bank deposit you will receive a full refund.

If you cancel you order before the merchandise is shipped and you have paid by credit card you will get the value of the items refunded minus the credit fee of 3.5%.

If you cancelled your order after the merchandise is shipped and you paid by bank deposit you will get a refund minus the cost of shipping once the item has been returned.

If you cancelled your order after the merchandise is shipped and you paid by credit card you will get a refund minus the credit card fee minus the cost of shipping once the item has been returned.


If you receive a faulty item that you would like repaired or replaced. Sent the item back to Caranz. Caranz will inspect item and then send it back to the manufacturer. The manufacturer will then issue a refund or repair the goods. Caranz will keep you informed during the process.

Entire agreement

These terms and conditions constitute the entire agreement between you and Caranz in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Registrations and Authorisations

Caranz (2013) Limited is registered with the companies office.

Company Number 4603043.

NZBN: 942903009406

Caranz’s details

The full name of Caranz is Caranz (2013) Limited

Caranz’s registered address is:  44 Brookfield Road, RD1, Drury

You can contact Caranz by email to

Phone: (09) 527 4284

Terms & Conditions